Privacy Policy

At Jungle Revives, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Jungle Revives collects, uses, stores, shares and protects your personal information when you visit our website, submit an enquiry, communicate with us, make a booking or use our travel and wildlife services.

By using the Jungle Revives website or voluntarily providing your personal information to us, you acknowledge the practices described in this Privacy Policy, subject to applicable law.

1. Who We Are

This Privacy Policy applies to Jungle Revives (www.junglerevives.com), a wildlife travel and safari company providing and facilitating wildlife safaris, tours, accommodation, transportation, cultural experiences and related travel services.

For the purposes of this Policy, “Jungle Revives”, “we”, “us” and “our” refer to Jungle Revives. “You”, “your”, “traveller” or “user” refers to the individual accessing our website or using our services.

2. Information We Collect

We collect information that is reasonably necessary to respond to enquiries, plan and provide travel services, process bookings, communicate with travellers, improve our website and fulfil our legal and contractual obligations.

2.1 Information You Provide Directly

Depending on the service you request, we may collect:

  • Full name
  • Email address
  • Telephone or WhatsApp number
  • Country and place of residence
  • Postal or billing address where required
  • Travel dates
  • Number of travellers
  • Preferred destinations
  • Travel preferences and interests
  • Accommodation preferences
  • Safari requirements
  • Budget or package preferences where voluntarily provided
  • Passport or other government-issued identification details
  • Visa information where required
  • Information required for safari permits and park entry
  • Payment and transaction-related information
  • Emergency contact details where required
  • Health, dietary, accessibility or special assistance information where voluntarily provided and necessary for arranging your trip
  • Travel or medical insurance information where required for your booking
  • Any other information you voluntarily provide through enquiry forms, emails, telephone calls, WhatsApp, booking forms or other communications

This includes information shared when you submit an enquiry or otherwise contact us, which we may retain to respond to you, prepare quotations or itineraries, maintain a record of our communications, and follow up on your request. We aim to collect only information that is reasonably necessary for the relevant purpose.

3. Information Collected Automatically

When you visit the Jungle Revives website, certain information may be collected automatically through your browser, device and website technologies. This may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Unique device or browser identifiers
  • Pages visited
  • Date and time of visits
  • Time spent on pages
  • Referring website or source
  • General location information derived from your IP address
  • Website interaction and navigation information
  • Diagnostic, performance and security information

This information may be used for website security, analytics, troubleshooting, performance monitoring and improving the user experience.

4. Cookies and Similar Technologies

Jungle Revives may use cookies, pixels, tags, scripts, web beacons and similar technologies to operate, secure, analyse and improve our website. Types of cookies may include:

Essential Cookies

These are necessary for basic website functionality, security and certain features.

Functionality Cookies

These allow the website to remember preferences or choices made by visitors.

Analytics Cookies

These help us understand how visitors use the website, such as which pages are visited and how users navigate the site.

Marketing or Advertising Cookies

Where applicable, these may be used to understand campaign performance, deliver relevant advertising or measure interactions with our marketing activities.

Cookie Preference Cookies

These may remember whether you have accepted or rejected certain categories of cookies.

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of parts of the website. Where required by applicable law, Jungle Revives will seek appropriate consent before using non-essential cookies or similar technologies.

5. How We Use Your Information

Jungle Revives may use your information for the following purposes:

Providing Travel Services

  • Responding to enquiries and requests
  • Designing and customising itineraries
  • Arranging safaris, accommodation, transportation and other travel services
  • Processing bookings and reservations
  • Issuing safari permits or providing information required for permits
  • Coordinating with hotels, lodges, safari operators, guides, naturalists, drivers and other service providers
  • Providing assistance before, during and after your trip

Communication

We may use your contact information to:

  • Respond to your enquiries and maintain a record of that communication history
  • Confirm or manage bookings
  • Send booking-related information
  • Provide itinerary updates
  • Communicate changes, delays or important travel information
  • Respond to requests or complaints
  • Contact you regarding matters necessary for providing our services

Communications may be made through email, telephone, WhatsApp, SMS or other appropriate communication channels.

Website and Business Improvement

  • Analyse website usage
  • Identify trends and user preferences
  • Improve website functionality and performance
  • Improve our services and travel experiences
  • Measure the effectiveness of marketing campaigns
  • Detect and prevent fraud, misuse or security incidents
  • Maintain website and system security
  • Conduct internal reporting and business analysis

Marketing

Where permitted by applicable law and, where required, with your consent, we may send information about new tours and experiences, wildlife destinations, special offers, travel updates, events, newsletters and other Jungle Revives services that may be relevant to you.

You can unsubscribe from marketing communications at any time by using the unsubscribe link included in the communication or by contacting us directly. Opting out of marketing communications does not prevent us from sending essential service-related communications, such as booking confirmations, payment information, itinerary changes or safety notices, which are necessary to fulfil your booking.

6. Travel and Safari-Related Information

Some of the information described in Section 2.1 — such as identification documents, visa details, health, dietary or accessibility information, and insurance information — is collected specifically to arrange wildlife and travel services. For example, identification documents may be required by forest departments, national parks, accommodation providers or other authorities for issuing permits, confirming reservations or complying with security requirements, and such information may be shared with the relevant service provider as described in Section 7. Jungle Revives will seek to limit this information to what is reasonably necessary for the relevant purpose.

7. How We Share Your Information

Jungle Revives does not sell or rent your personal information. We may share information where reasonably necessary to provide our services, fulfil a booking, comply with law or protect our legitimate interests.

Service Providers

We may share relevant information with third-party service providers such as:

  • Hotels and resorts
  • Wildlife lodges
  • Safari operators
  • Forest and park authorities
  • Guides and naturalists
  • Transportation providers
  • Local activity providers
  • Payment processors
  • Technology and website service providers
  • Customer relationship management or booking systems
  • Communication platforms
  • Analytics and marketing service providers
  • Professional advisers and consultants

These parties may process information only as necessary to provide their services to us or to fulfil the relevant purpose.

Government and Regulatory Authorities

We may disclose personal information where required for:

  • Safari or park permits
  • Immigration or visa-related requirements
  • Tax or regulatory compliance
  • Law enforcement
  • Court orders
  • Government requests
  • Other legal or regulatory obligations

Business Transfers

If Jungle Revives undergoes a merger, acquisition, restructuring, financing, sale of assets or other business transfer, personal information may form part of the assets transferred, subject to applicable law and appropriate safeguards.

With Your Consent, We may disclose information for other purposes where you have provided appropriate consent.

8. Third-Party Service Providers and Payment Services

Jungle Revives may use third-party platforms and service providers to process payments, manage enquiries, communicate with travellers, operate the website, analyse website activity or provide other business functions.

Where you make a payment through a third-party payment gateway, your payment information may be processed directly by that provider according to its own privacy policy and security practices. Jungle Revives does not intend to store complete payment card details unless this is specifically required and lawfully permitted.

You should review the privacy policies of third-party providers where appropriate.

9. International Data Transfers

Jungle Revives and its service providers may process or store information in India or other countries where our technology providers, business partners or service providers operate. As a result, your information may be transferred across national or international borders.

Where such transfers occur, Jungle Revives will take reasonable steps to ensure that personal information is handled securely and in accordance with applicable privacy and data protection requirements.

10. Data Retention

Jungle Revives retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Providing and administering travel services
  • Maintaining booking and transaction records
  • Meeting legal, tax, accounting or regulatory obligations
  • Resolving disputes
  • Enforcing agreements
  • Maintaining business and security records
  • Protecting our legitimate interests

The period for which information is retained may vary depending on the type of information and the purpose for which it was collected. Certain information may need to be retained for longer periods where required by law or where necessary to establish, exercise or defend legal claims. Usage and analytics data may be retained for shorter or longer periods depending on security, operational or legal requirements.

11. Security of Your Information

Jungle Revives takes reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss or destruction. These measures may include access controls, restricted system access, secure communications, authentication mechanisms, monitoring and other appropriate security practices.

Where appropriate, secure technologies such as SSL/TLS encryption may be used to protect information transmitted through our website.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

12. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:
  • Request access to personal information we hold about you
  • Request correction or updating of inaccurate information
  • Request deletion of personal information where legally permitted
  • Request restriction of certain processing
  • Withdraw consent where processing is based on consent
  • Opt out of promotional communications
  • Raise a grievance regarding the handling of your personal information
  • Request information about how your personal information is processed
Certain rights may be subject to legal, contractual or regulatory limitations. For example, Jungle Revives may be required to retain certain information to comply with legal, tax, accounting, regulatory or other obligations even if a deletion request is made. To exercise any of these rights, contact us using the details in Section 18.

13. Withdrawal of Consent

Where we process personal information based on your consent, you may withdraw that consent by contacting us using the details in Section 18. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Please note that withdrawing consent may affect our ability to provide certain services where the information is necessary for the relevant booking, permit, travel arrangement or other service. Where legally permitted and reasonably possible, we will delete or stop processing the relevant information following a valid withdrawal request, subject to our legal and contractual obligations.

14. Embedded Content and Third-Party Websites

The Jungle Revives website may contain embedded content such as videos, maps, social media content, images or other material provided by third-party websites. Embedded content may behave in the same manner as if you had visited the third-party website directly.

Such third parties may collect information, use cookies or other tracking technologies, and monitor interactions with their embedded content according to their own privacy policies.

Our website may also contain links to websites operated by third parties. Jungle Revives does not control and is not responsible for the privacy practices, content, security or policies of third-party websites. We encourage you to review the privacy policy of any external website you visit.

15. Children’s Privacy

The Jungle Revives website is not intended to knowingly collect personal information from children without appropriate involvement or consent from a parent or legal guardian where required by applicable law.

If we become aware that personal information has been collected from a child in circumstances where appropriate consent was required but not obtained, we will take reasonable steps to address and delete such information where legally appropriate.

Parents or guardians who believe that a child has provided personal information to Jungle Revives may contact us using the details in Section 18.

16. Data Breaches and Security Incidents

In the event of a suspected or confirmed personal data breach, Jungle Revives will take reasonable steps to investigate, contain and address the incident. Where notification is required under applicable law, we will make the required notifications to affected individuals or relevant authorities within the applicable timeframe.

17. Changes to This Privacy Policy

Jungle Revives may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or data practices. The updated policy will be published on this page with a revised “Last Updated” date.

Where required by applicable law, we may also provide additional notice of material changes through email, website notifications or other appropriate means. We encourage you to review this Privacy Policy periodically.

Your continued use of the Jungle Revives website after an updated Privacy Policy has been published will be subject to the revised policy to the extent permitted by applicable law.

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